Underlying database hardware failed and was replaced by high availability fail-over. No loss of data occurred and normal response times were restored within minutes.
Posted Jul 05, 2022 - 13:08 PDT
Resolved
This incident has been resolved.
Posted Jul 05, 2022 - 13:07 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 05, 2022 - 13:04 PDT
Investigating
We've identified an underlying hardware fault at our data tier that is causing some requests to slow down. We're working to add capacity to restore performance.